Banks are asking the account holders to go to the nearest branch for KYC, yet often the branch addresses online are not accurate.
In some cases, when the customer goes to the address listed online, they find that the branch is closed,
Some people do not know where the branch has gone, only after asking several people, the customer finds out the branch has shifted for renovation
The new branch address is not listed anywhere online, so the customer has to ask people to get directions and find the new address.