Couriers told not to deliver to senior citizens from poorer communities

One of the problems which the mainstream media in india refuses to cover is how couriers in different parts of india are being told not to deliver letters or other items to the senior citizens especially if they are living alone and are from poorer communities
A bank sent a document to the senior citizen and the document was returned saying that the senior citizen had shifted
In reality the senior citizen was at home, and sitting in the living room, yet it was sent back to the bank
Only if a younger person is living with or visiting the senior citizen regularly, he can get some help